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Wednesday, August 12, 2009

Please note that SBG has introduced a new Link Resetting Policy!

Here are the details (quoted from here:)

PLEASE READ: New Link Resetting Policy!

If you have lost your files due to hardware failure or other mishap, please contact customer service (service@scrapbookgraphics.com) to reset your download links. We are happy to do this, but please be aware that our policy has been revised. We will keep customer data for 30 days. Any reset requests after 30 days will be subject to an administration fee. Check with us, but also realize we may not be able to reactivate all of your orders, especially in the case of limited-time offers or products that are no longer in the store. We simply cannot store everything long-term due to storage space limitations. It is your responsibility to back up your files.

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